- Where do you ship?
- Is shipping FREE to Alaska, Hawaii, Florida Keys, Canada, Mexico, Puerto Rico and other US territories?
- How long will it take to receive my order?
- How much does shipping cost?
- How will my order be delivered?
- What if my item(s) arrives damaged?
Where do you ship?
Only to North America. This includes the United States and it's territories, Canada, and Mexico.
Is shipping FREE to Alaska, Hawaii, Florida Keys, Canada, Mexico, Puerto Rico and other US territories?
NO. Free shipping ONLY applies to the continental United States (48 states and not including the Florida Keys). Please contact us for a shipping quote before you order.
How long will it take to receive my order?
In-stock items are typically delivered within 5-7 business days after 1-2 days of handling. If an item is not in stock we will contact you with the expected delivery date. If you have questions please call us at: 973-908-8499
How much does shipping cost?
Shipping is FREE in the continental United States and is included in the sales price. Contact us for shipping rates.
How will my order be delivered?
Small orders will be shipped via FedEx Ground. Large orders (over 100 lbs) will be shipped by a national freight carrier such as R&L Carriers.
When your merchandise arrives, it MUST be inspected by you upon receipt, BEFORE signing for the shipment. Any loss or damage must be noted on the delivery receipt for insurance claim purposes. When you sign for the shipment, your signature is verification that your merchandise has been received in good condition.
What if my item(s) arrives damaged?
If there is damage or shortage on your order, refuse acceptance until transportation agent endorses extent of damage or shortage. Inspect the shipment for any hidden damage BEFORE the carrier leaves. The customer should file a claim immediately with the carrier and be prepared for inspection.